GENERAL INFORMATION

RESERVATION/DEPOSITS/PAYMENTS: For most trips, the deposit schedule is as follows:  One-day trips - $25 deposit, Multi-day trips

- $100 deposit.  The balance is due 30 days prior to tour.  NOTE – Some trips may have a different deposit/payment schedule.  Please do

not assume that if a deposit is not sent your reservation is cancelled, if you do not notify us, we do not automatically cancel your

reservation. However, no reservation is considered confirmed without a deposit. Payments may be made by check, money order, cash,

Visa or MasterCard.  Payment made with a Visa or MasterCard are subject to a 5% card use charge. All checks should be made payable

to QUEST COACH. Any check returned from our financial institution will be charged a $35.00 service fee in addition to the amount of the

check and bank charges. 

CANCELLATION AND REFUND POLICY:  On most tours, refunds will be given if cancellations are made at least one month prior to

the departure date. Please note: Certain tours may require more notice of cancellation for a refund - particularly when show tickets,

cruises, rail fare or airfare are involved. In the event you must cancel a tour that involves a non-refundable ticket, a refund will only be

issued if the ticket can be re-sold before the departure date. This cancellation policy will be strictly enforced due to the payment policies

set forth by the attractions, restaurants, hotels, and other providers we use on our trips.  For your peace of mind, we strongly encourage

the purchase of travel insurance to avoid financial loss.

RESPONSIBILITY: QUEST COACH acts only as an agent in arranging transportation, accommodations, meals, sightseeing tours and

other services, and as such is not responsible for damages, loss, delay, injury, or accident due to weather or default or any act of default of

any company or person engaged in providing transportation, lodging, sightseeing or any other services included in any part of our tours. 

QUEST COACH reserves the right to cancel any tour or make changes in any tour with or without any notice, which may be necessary,

including the right to substitute hotels, meals, and/or services of equal or better grade, the right to alter sightseeing schedules, or

substitute the type of transportation when operationally necessary. QUEST COACH is not responsible to any person for expenses, loss of

time or money or other circumstances resulting from a change in itinerary or change of tour arrangements.  Any passenger may be

dismissed from any tour by the tour director or bus driver in charge should his/her conduct not be in harmony with the rest of the

passengers and no further obligations will be assumed by QUEST COACH.  QUEST COACH is not responsible for any typographical

errors that may occur during publication of this booklet or any and all itineraries published.

HOTELS:  We select quality hotels and request non-smoking rooms with two beds.  If making triple or quad reservations, all should

anticipate sharing a bed.  A cot incurs additional cost. Special requests, smoking, handicap room, etc., need to be made when making your

initial reservation, however, we cannot guarantee that the special requests will be honored by the hotels.

BAGGAGE: On overnight tours, each passenger is permitted one piece of luggage to be tagged and handled at each hotel without charge.

In addition, each passenger is permitted a small carry-on which is their own responsibility.  QUEST COACH is not responsible for any

baggage mishandled by hotels or not in our possession.  QUEST COACH is not responsible for any items lost, stolen or left on the motor

coach at any time

ASSIGNED SEATING: All seats are assigned according to the order the request is received. We will try to accommodate all seating

requests, however, seating is not guaranteed. WE CANNOT SAVE A DOUBLE SEAT FOR ONE PERSON.  Please plan to share your

seat on all tours. If it is imperative that you have a full seat to yourself, you will need to pay an additional charge.

MINIMUMS: We price our tours on a minimum of 30 passengers.  In the event a tour drops below 30 passengers, we reserve the right to

use the 19 or 21 passenger coach.  The 21 passenger coach has comfortable seating and a CD player. It does not have a restroom,

however, we will make comfort stops every 1½ to 2 hours.  If a tour drops below 20 passengers, we reserve the right to cancel the tour and

all monies paid will be refunded.

COACH COURTESIES: Smoking and controlled substances are not permitted on the motor coach.  Rest/Smoking stops will be made

every few hours for your convenience.  Please limit cell phone use to rest stops so as to not distract the other passengers.  Our

motorcoaches are climate controlled with comfortable reclining seats, footrests, overhead storage, rest rooms, public address system, GPS

units, and have large panoramic windows for your viewing enjoyment. Note: It is difficult to keep the coach at a temperature that is

comfortable for everyone, a light jacket is suggested.

TIPPING:  It is customary to show your appreciation for a job well done by tipping the driver and escort on a tour.  Tipping is not

mandatory and is on a voluntary basis.  The customary tipping guideline is $1.00 per day for the driver and $l.00 per day for the escort.

ADA NOTICE:  In order to meet the requirements of persons with disabilities or special needs, notification must be given at the time the

reservation is made.  The motorcoach drivers and escorts are not able to act as travel attendants for tour participants needing special assistance.

QUEST COACH DEPARTURE LOCATIONS

Please be at your location at least 15 minutes prior to departure.

Scottdale:

City parking lot by the Scottdale Library, Spring Street and Pioneer Way.

New Stanton:

 Econo Lodge under their large sign, on the left as soon as you pull into their parking lot.

Greensburg:

Hempfield Square (Target/Lowes)–parking area behind Petsmart.

Latrobe:

Latrobe 30 Shopping Plaza–behind KFC.  Please park along the tree line.

Belle Vernon:

Park-n-Ride Route 201, across from Exxon, I-70 Exit 43A.

Bentleyville:

Pilot Service Station parking lot, by their sign, I-70 exit 32B.

Washington:

Park-n-Ride, corner of Beau Street and Lakeview Drive, I-70 exit 20.

NOTE: Departure locations may not be utilized on all tours.

Special departure locations for groups of 10 or more may be arranged.

DISCLAIMER: Neither Quest Coach, nor the property owners of the departure locations above are responsible for damage,

theft and/or loss of vehicles while parked in these locations. Parking at these locations is at the vehicle owner’s own risk.

Please patronize these vendors in appreciation for the use of their parking facilities.