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GENERAL INFORMATION
RESPONSIBILITY:
QUEST COACH acts only as an agent in arranging
transportation, accommodations, meals,
sightseeing tours and other services, and as such is not responsible
for damages, loss, delay, injury, or accident due to
weather or default or any act of default of any company or person
engaged in providing transportation, lodging, sightseeing
or any other services included in any part of our tours. QUEST
COACH reserves the right to cancel any tour or make
changes in any tour with or without any notice, which may be
necessary, including substitution, meals and services.
QUEST COACH is not responsible to any person for expenses, loss
of time or money or other circumstances resulting from a change in
itinerary or change of tour arrangements. Any passenger may be
dismissed from any tour by the tour director or
bus driver in charge should his/her conduct not be in harmony with
the rest of the passengers and no further obligations
will be assumed by QUEST COACH. QUEST COACH is not
responsible for any typographical errors that may occur
during publication of this booklet or any and all itineraries
published.
HOTELS:
We select quality hotels and request non-smoking rooms with two
beds. If making triple or quad reservations,
all should anticipate sharing a bed. A cot incurs additional cost.
Special requests, smoking, handicap room, etc., need to
be made when making your initial reservation, however, we cannot guarantee
that the special requests will be honored by
the hotels.
BAGGAGE:
On overnight tours, each passenger is permitted one piece of
luggage to be tagged and handled at each
hotel without charge. In addition, each passenger is permitted a
small carry-on which is their own responsibility.
QUEST COACH is not responsible for any baggage mishandled
by hotels or not in our possession. QUEST COACH is
not responsible for any items lost, stolen or left on the motor
coach at any time.
RESERVATION/DEPOSITS/PAYMENTS:
For a
one-day trip, a $25 deposit is due 2 weeks after your reservation
to confirm your seat. For multi-day tours, a $100 deposit is due to
confirm your reservation. Balance is due 30 days prior
to tour. For New York City trips, a $200 deposit is required due to
the price of tickets. It is non-refundable unless we are
able to replace you on the trip. For multi-day cruises, a $400
deposit PER PERSON is due to confirm your reservation.
Please do not assume that if a deposit is not sent your reservation
is cancelled, if you do not notify us, we do not
automatically cancel your reservation. However, no reservation is
considered confirmed without a deposit. Payments
may be made by check, money order, cash, Visa, or MasterCard. All
checks should be made payable to QUEST COACH.
Any check returned from our financial institution will be
charged a $25.00 service fee in addition to the amount of the
check and bank charges.
MINIMUMS:
We price our tours on a minimum of 30 passengers. In the event a
tour drops below 30 passengers,
we reserve the right to use the 19 or 21 passenger coach. The 21
passenger coach has comfortable seating and a CD player.
It does not have a restroom, however, we will make comfort stops
every 1½ to 2 hours. If a tour drops below 20
passengers, we reserve the right to cancel the tour and all monies
paid will be refunded.
CANCELLATIONS AND REFUND POLICY IF TOUR PROTECTION IS NOT
PURCHASED:
30 days or
more prior to departure Full Refund. 29 10 days prior to
departure - $25 Service Charge less any non-refundable
items. 9 days or less prior to departure or No Shows No Refund.
Please note: Certain packages may require more notice
of cancellation for a refund - particularly when show tickets, cruises,
rail fare or airfare are involved. If in doubt,
please inquire at time of booking. We encourage the purchase of
Tour Protection.
ASSIGNED SEATING:
All seats are assigned according to the order the request is
received. We will try to accommodate
all seating requests, however, seating is not guaranteed. WE
CANNOT SAVE A DOUBLE SEAT FOR ONE PERSON. Please plan to share
your seat on all tours. If it is imperative that you have a full
seat to yourself, you will need to pay
an additional charge.
COACH
COURTESIES:
Smoking
and controlled substances are not permitted on the motor coach.
Rest/Smoking stops
will be made every few hours for your convenience. Please limit
cell phone use to rest stops so as to not distract the
other passengers.
TIPPING:
It is customary to show your appreciation for a job well done by
tipping the driver and/or escort on a tour.
Please bear in mind that our escorts kindly volunteer their time to do
these tours. Tipping is not mandatory and is on a voluntary basis.
The customary tipping guideline is $1.00 per day for the driver and
$l.00 per day for the escort.
QUEST
COACH DEPARTURE LOCATIONS
Please be at your location at least 15 minutes prior to
departure.
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Scottdale:
City parking lot by the new Scottdale Library, Spring Street
and Pioneer Way
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New Stanton:
Quality Inn under their large sign, on the left as soon as
you pull into their parking lot.
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Greensburg:
Hempfield Square parking area behind Petsmart.
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Latrobe:
Latrobe 30 Shopping Plaza behind KFC. Please park along
the tree line.
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Belle Vernon:
Park-n-Ride Route 201, across from Exxon, I-70 Exit 43A.
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Bentleyville:
Pilot Service Station parking lot, by their sign, I-70 exit
32B.
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Washington:
Park-n-Ride, corner of Beau Street and Lakeview Drive, I-70
exit 20.
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Canonsburg:
Shop-n-Save, rear parking lot, by the bowling alley wall,
617 West Pike Street.
NOTE: CERTAIN DEPARTURE LOCATIONS MAY NOT BE UTILIZED ON ALL
TOURS.
(Special departure locations for groups of 10 or more may be
arranged).
DISCLAIMER: Neither Quest Coach, nor the property owners of the
departure locations above are responsible for damage, theft
and/or loss of vehicles while parked in these locations. Parking
at these locations is at the vehicle owners own risk. Please
patronize these vendors in appreciation for the use of their
parking facilities.
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