GENERAL INFORMATION

RESPONSIBILITY: QUEST COACH acts only as an agent in arranging transportation,
accommodations, meals, sightseeing tours and other services, and as such is not responsible for damages,
loss, delay, injury, or accident due to weather or default or any act of default of any company or person
engaged in providing transportation, lodging, sightseeing or any other services included in any part of our tours. 
 QUEST COACH reserves the right to cancel any tour or make changes in any tour with or without any notice,
which may be necessary, including substitution, meals and services.  QUEST COACH is not responsible to any person
 for expenses, loss of time or money or other circumstances resulting from a change in itinerary or change of
tour arrangements.  Any passenger may be dismissed from any tour by the tour director or bus driver in charge
should his/her conduct not be in harmony with the rest of the passengers and no further obligations will be assumed
by QUEST COACH.  QUEST COACH  is not responsible for any typographical errors that may occur
during publication of this booklet or any and all itineraries published.

HOTELS:  We select quality hotels and request non-smoking rooms with two beds.  If making triple or
quad reservations, all should anticipate sharing a bed.  A cot incurs additional cost. Special requests, smoking,
handicap room, etc., need to be made when making your initial reservation, however, we cannot guarantee that the
special requests will be honored by the hotels.

BAGGAGE: On overnight tours, each passenger is permitted one piece of luggage to be tagged and handled at
each hotel without charge.  In addition, each passenger is permitted a small carry-on which is their own
responsibility.  QUEST COACH is not responsible for any baggage mishandled by hotels or not in our
possession.  QUEST COACH is not responsible for any items lost, stolen or left on the motor coach at any time.

RESERVATION/DEPOSITS/PAYMENTS: For a one-day trip, a $25 deposit is due 2 weeks after your
reservation to confirm your seat. For multi-day tours, a $100 deposit is due to confirm your reservation. Balance is
due 30 days prior to tour.  For New York City trips, a $200 deposit is required due to the price of tickets.  It is
non-refundable unless we are able to replace you on the trip. For multi-day cruises, a $400 deposit PER PERSON is
due to confirm your reservation. Please do not assume that if a deposit is not sent your reservation is cancelled, if you
do not notify us, we do not automatically cancel your reservation. However, no reservation is considered
confirmed without a deposit. Payments may be made by check, money order, cash, Visa, or MasterCard. All
checks should be made payable to QUEST COACH. Any check returned from our financial institution will be
charged a $25.00 service fee in addition to the amount of the check and bank charges. 

MINIMUMS: We price our tours to run with a minimum of 30 passengers.  In the event a tour drops below
30 passengers, we reserve the right to use a 21 passenger coach.  The 21 passenger coach has comfortable seating
and a CD player. It does not have a restroom, however, we will make comfort stops every 1½ to 2 hours.  If a
tour drops below 20 passengers, we reserve the right to cancel the tour and all monies paid will be refunded.

CANCELLATIONS AND REFUND POLICY: 30 days or more prior to departure – Full Refund.  29 – 10
days prior to departure - $25 Service Charge less any non-refundable items. 9 days or less prior to departure or
No Shows – No Refund.  Please note: Certain packages may require more notice of cancellation for a refund - particularly when show tickets, cruises, rail fare or airfare are involved. If in doubt, please inquire at time of booking.

TRAVEL INSURANCE:  Travel insurance is recommended and available for every tour. The insurance must
be purchased at the time of booking.   

ASSIGNED SEATING: All seats are assigned according to the order final payment is received. We will make an
effort to accommodate all seating requests. Please plan to share your seat on all tours. WE CANNOT SAVE
 A DOUBLE SEAT FOR ONE PERSON.  If it is imperative that you have a full seat to yourself, you will need to pay
an additional charge.

DEPARTURE POINTS:  Pick-up points will be made in Scottdale, New Stanton, Greensburg, Latrobe,
Washington, Canonsburg, Bentleyville, and Belle Vernon areas, as needed. QUEST COACH and the locations
and establishments assume absolutely no responsibility for any parked vehicle while on tour. 

COACH COURTESIES: Smoking and controlled substances are not permitted on the motor coach. 
Rest/Smoking stops will be made every few hours for your convenience.

TIPPING:  It is customary to show your appreciation for a job well done by tipping the driver and/or escort on a
tour.  Please bear in mind that our escorts kindly volunteer their time to do these tours.  Tipping is not mandatory and is
 on a voluntary basis.  The customary tipping guideline is $1.00 per day for the driver and $l.00 per day for the escort.

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